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Infrastructure - ICT

As one of the first countries to implement widespread liberalisation in basic telecommunications services in 1994, Ghana continues to embrace technology potential of competitive markets to generate growth and innovation in the sector. According to the International Data Corporation (IDC), the Ghanaian ICT market is more mature in comparison to other West African countries. The demand for fintech and multimedia services is on the ascendency as the West African sub-region continues with growth.

The sector, being well established in Ghana, has a number of service providers including Mobile Network Operators, Dealers of Communications Equipment and Broadcasting Stations.

Ghana’s Telecom subsector is presently characterized by vibrant competition and innovative products and services, following various stages of growth and diversification over the last three decades. The country currently has six registered mobile operators, and the market continues to grow aggressively in all segments, with a subscriber base that more than doubled between 2010 and 2018, from 17.4 million to 40.9 million mobile lines. The total penetration rate as at December 2018 stood at 138.88% compared to a figure of 74.2% in 2010. With regards to broadcasting stations, 398 radio stations and 88 TV broadcasting stations are currently operational in the country. 

Additionally, there are four (4) broadband wireless access licensees and fifty two (52) authorized Internet Service Providers providing data services in the market (NCA, Dec. 2018). There  are also value added services providers who offer services which combine applications provided to users with telecommunications, but does not include public electronic communications service. 

The total number of subscriptions for 4G Data was 1,128,498 as at the end of December 2018. Total subscriptions of 2G/3G mobile data in the country were 26,184,235 with a penetration rate of 88.84% as at December 2018, compared to a figure of 19.6 million 2 years earlier. 

Ghana is ranked the No. 1 destination in West Africa (ahead of Cote d’Ivoire and Senegal) and No. 11 in Africa in the Internal Telecommunications Union’s Global ICT for Development Index 2017. The preference for Ghana in connection with the sector is also supported by its large pool of skilled and trainable English speaking labour, GMT time zone location, competitive labour costs etc.

As an initiative to support emerging technologies, the Ministry of Communication is facilitating the establishment of science and technology parks in the country. An ICT centre, the Accra Digital Centre, has been constructed and the construction work of the ICT Technology Park at Dawa, in the Greater Accra Region, is on-going and is expected to be completed by the end of 2019. With the aim of establishing ICT Technology Parks in other regions of the country, the Ministry of Communications has also secured funds to commence the construction of an ICT park in Cape Coast in the Central Region. 

Presently, there are five undersea cables namely: the SAT-3 with a capacity of 340 GB/s; Main One undersea cable with 5.12 TB/s capacity, Glo-1 having 2.5 TB/s; The West African Cable System (WACS) with 5.12TB/s; and the African Coast to Europe (ACE) with 5.2TB/s. 

With the ICT for Accelerated Development (ICT4AD) policy alongside the country’s approximately 7.16 Terabytes of bandwidth capacity available, Ghana is well-positioned to provide ICT-enabled services to the sub-region. The country has a liberal and friendly regulatory environment and rapid uptake of data services. Thus, a stable environment for innovation and the development of IT products is offered. 

There are considerable investment opportunities in the ICT sector. The sector requires service providers in connecting international voice calls to the local public network. Internet Service Providers are also required to offer internet access to the public especially the rural areas at less cost and broadcasting operators to establish radio and television broadcasting in the country.

There is also a lack of ICT Facilities and Infrastructure on a broad scale across the nation. Investments are needed in the provision of software for the country, extension of the broadband network to reach the whole country and to provide computer access to rural students.

Technological and other support related services such as the supply of quality telecommunications equipment, ICT Equipment and Office and Network Equipment. There are also opportunities in the following areas:

  • Education in software development, networking, VSAT, telecommunication and IT Engineering
  • Production of Business Solution (software and networking services)
  • Business Processing Outsourcing
  • Supply of High-Tech Telecommunication Equipment
  • Back Office Operations ( especially for the Financial Institutions)
  • Provision of Broadband Facilities and Services
  • Internet Service Provision Service
  • Transaction Processing
  • Manufacturing, assembling and supply of computers and accessories
  • VSAT services
  • E-commerce and Legal Database Services
  • Logistics Management Services and Medical Transcription Services